Support Zeya fee
Support Zeya fee (€5 or more) helps secure your spot in each hangout and supports the Zeya team.
Why We Ask for a Support Fee
- Group curation: Zeya carefully curates each group, and every absence negatively affects the overall group dynamic and experience for other participants.
- Reliability assurance: The fee prevents no-shows and last-minute cancellations, ensuring a consistent and dependable experience for all attendees.
- Quality atmosphere: The commitment encourages participants to follow Zeya's Code of Conduct, creating a respectful and enjoyable environment for everyone.
Refund Conditions
Full refund:
You are eligible for a full refund if:
- You are the only attendee and no other participants arrive within 30 minutes of the official hangout start time. Please provide photo proof that you are attending alone, including a timestamp.
Half refund:
You are eligible for a half refund if:
- You cancel at least 2 business days before the hangout date (e.g., for a Friday 8:30 PM hangout, you must cancel by Wednesday 8:30 PM to receive a half refund).
Refund Options
When eligible for a refund, you may choose one of the following:
- Full monetary refund of your deposit.
- Apply the deposit as referral credit for friends you recommend.
- Apply the deposit as credit toward your next hangout.
Refund Timeline
You may request a refund: